The hidden value – Lean in manufacturing and services

Ends soon! Grow on your schedule with big savings on Coursera Plus. Save 40% for 3 months.

The hidden value – Lean in manufacturing and services

Instructors: Aurélie Delemarle, Ph.D

37,114 already enrolled

Included with Learn more

4 modules

Gain insight into a topic and learn the fundamentals.

836 reviews

Beginner level

No prior experience required

Flexible schedule

2 weeks at 10 hours a week

Learn at your own pace

4 modules

Gain insight into a topic and learn the fundamentals.

836 reviews

Beginner level

No prior experience required

Flexible schedule

2 weeks at 10 hours a week

Learn at your own pace

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

11 assignments¹

AI Graded see disclaimer

Taught in English

93%

Most learners liked this course

There are 4 modules in this course

Lean is a powerful methodology that enables managers and employees to shift their mindset and helps companies to keep their business sustainable by creating competitive advantage. Today, in an increasingly complex and dynamic world, where companies struggle to maintain competitive advantage, Lean is more important than ever.

This course combines the experience of many senior experts and practitioners from the Boston Consulting Group and École des Ponts, and brings perspectives on Lean in manufacturing and services. It offers strong topic foundation as well as deep practical insights into the art of continuous improvement. In this course, you will learn: - why Lean is a key driver for sustainable competitive advantage - how different companies can leverage Lean to create value both in manufacturing and services - what it takes to drive a Lean transformation and build a culture of continuous improvement - how new technologies impact traditional lean practices

What's included

11 videos4 readings3 assignments1 peer review1 discussion prompt

11 videosTotal 40 minutes

Introduction to the course4 minutes
Introduction to Lean2 minutes
Define the value for the end-customer4 minutes
Not every Euro spent creates value2 minutes
How to discover the hidden value4 minutes
Lean key concepts and definitions4 minutes
Lean applies to all types of companies and contexts4 minutes
Happy employees make happy customers who make happy shareholders4 minutes
Lean principles enable winning strategies5 minutes
How a lean operating model creates competitive advantage5 minutes
Key take-aways2 minutes

4 readingsTotal 60 minutes

Survey10 minutes
Key Concepts and Definitions10 minutes
BCG Perspectives on Lean30 minutes
Academic References10 minutes

3 assignmentsTotal 38 minutes

Check your understanding4 minutes
Check your understanding4 minutes
Check your understanding30 minutes

1 peer reviewTotal 60 minutes

Week 1 Assignment60 minutes

1 discussion promptTotal 10 minutes

Meet & Greet10 minutes

What's included

11 videos2 readings3 assignments1 peer review

11 videosTotal 54 minutes

Introduction to week 22 minutes
The origins of Lean manufacturing3 minutes
How Lean delivers impact in manufacturing3 minutes
The Lean manufacturing system4 minutes
Map the value creation process in manufacturing4 minutes
Optimize the material flow9 minutes
Standardize processes8 minutes
Improve machine performance6 minutes
Control quality5 minutes
A BCG view on Industry 4.09 minutes
Key takeaways about future perspectives on manufacturing2 minutes

2 readingsTotal 40 minutes

BCG Perspectives on Lean30 minutes
Academic References10 minutes

3 assignmentsTotal 90 minutes

Check your understanding30 minutes
Check your understanding30 minutes
Check your understanding30 minutes

1 peer reviewTotal 60 minutes

Week 2 Assignment60 minutes

What's included

12 videos1 reading3 assignments1 peer review

12 videosTotal 77 minutes

Introduction to week 31 minute
Services: the forgotten half of operations5 minutes
The four key differences between Lean in manufacturing and in services5 minutes
How Lean delivers impact in services6 minutes
Don't fix symptoms, fix root causes6 minutes
Map the value creation process in services8 minutes
Improve the value creation process with Kaizen and VSD8 minutes
How autonomy and cooperation can avoid waste6 minutes
The right man at the right place: optimizing human capital5 minutes
Don’t do lean without digital, don’t do digital without lean6 minutes
A BCG view on Service 4.020 minutes
Key takeaways about future perspectives on services2 minutes

1 readingTotal 30 minutes

BCG Perspectives on Lean30 minutes

3 assignmentsTotal 90 minutes

Check your understanding30 minutes
Check your understanding30 minutes
Check your understanding30 minutes

1 peer reviewTotal 60 minutes

Week 3 Assignment60 minutes

What's included

10 videos1 reading2 assignments1 peer review1 discussion prompt

10 videosTotal 36 minutes

Introduction to week 41 minute
From predicting better to being better prepared5 minutes
The customer-centricity imperative8 minutes
Lean empowers creativity through standardization5 minutes
Lean looks at constraints as resources4 minutes
From top management to operators, all actors have a role to play4 minutes
Daily Lean: implementing Lean on a day-to-day basis3 minutes
How to build Lean Capabilities3 minutes
Key takeaways about successful Lean transformations2 minutes
Conclusion to the course1 minute

1 readingTotal 30 minutes

BCG Perspectives on Lean30 minutes

2 assignmentsTotal 60 minutes

Check your understanding30 minutes
Check your understanding30 minutes

1 peer reviewTotal 60 minutes

Week 4 Assignment60 minutes

1 discussion promptTotal 10 minutes

What are the key learnings from this course you will use in the future?10 minutes

Instructors

Instructor ratings

(226 ratings)

Aurélie Delemarle, Ph.D

École Nationale des Ponts et Chaussées

1 Course37,114 learners

Offered by

École Nationale des Ponts et Chaussées

BCG

Why people choose Coursera for their career

Felipe M.

Learner since 2018

"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020

"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021

"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Learner reviews

5 stars
80.14%
4 stars
15.66%
3 stars
2.39%
2 stars
0.47%
1 star
1.31%

Showing 3 of 836

Reviewed on Jul 12, 2020

Course was very useful for beginners. I have got a good overview of lean manufacturing. Assignments was very use for me to apply lean manufacturing.

Reviewed on Nov 25, 2019

Great e-learning, interactive and easy to understand.. Great philosophy of Lean. Mind shifting will be always the key point

Reviewed on Nov 6, 2020

Great insight if you are new to Lean! A lot of the tools are immediately applicable in the working environment, either that being manufacturing or services.

View more reviews

Break down barriers to learning with big savings
Get Coursera Plus
Start with easy savings for hard-working teams
Save 30% today

Frequently asked questions

To access course materials, assignments, and earn a Certificate, you'll need to purchase the Certificate experience when you enroll in a course. Eligible learners may also have the option to start with a Free Trial. Some courses may also offer a Full Course, No Certificate option. This lets you access course materials, submit required assessments, and receive a final grade, but you won't be able to earn or purchase a Certificate.

When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.