Artificial Intelligence in Government

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Artificial Intelligence in Government

This course is part of Artificial Intelligence In Government Procurement Specialization

Instructor: Joe Mariani

Included with Learn more

7 modules

Gain insight into a topic and learn the fundamentals.

14 reviews

Beginner level

Recommended experience

1 week to complete

at 10 hours a week

7 modules

Gain insight into a topic and learn the fundamentals.

14 reviews

Beginner level

Recommended experience

1 week to complete

at 10 hours a week

What you'll learn

Explain how different types of AI can automate, augment, and transform government services.
Evaluate strategies for implementing and scaling AI initiatives across public sector organizations.
Apply AI concepts to improve government efficiency, innovation, and citizen-centered service delivery.

Skills you'll gain

Tools you'll learn

AI Workflows

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

25 assignments

Taught in English

Flexible schedule

Learn at your own pace

Build your subject-matter expertise

This course is part of the Artificial Intelligence In Government Procurement Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 7 modules in this course

Artificial intelligence is transforming how governments deliver services, make decisions, and respond to the needs of citizens. This course explores how AI can improve public sector performance while helping government organizations move beyond experimentation to create lasting, scalable impact.

You'll learn how different types of AI are suited to different tasks, how AI can automate routine work, augment human decision-making, and enable entirely new ways of delivering public services. Through real-world government examples, you'll examine how technologies such as natural language processing and machine learning are being used to improve efficiency, transparency, and innovation. What makes this course unique is its focus on the strategic implementation of AI in government. Rather than exploring AI technology alone, you'll gain practical insights into measuring value, overcoming organizational barriers, and scaling successful AI initiatives across public sector organizations. Designed for public sector professionals, policymakers, project managers, technology leaders, students, and anyone interested in digital government, this course will help you understand how to responsibly apply AI to create more effective, citizen-centered government services.

Learn about your Instructor and Syllabus.

What's included

4 readings

Explore the evolution of automation and artificial intelligence, and examine how emerging technologies are transforming work in government.

What's included

6 videos8 readings6 assignments

6 videosTotal 63 minutes

Introduction and Foreshadowing - Video7 minutes
What Makes Technology Successful - Video8 minutes
The Three Eras of Automation - Video10 minutes
Human Machine Teaming - Video12 minutes
AI is NOT New in Government - Video9 minutes
Where do we go from here? - Video16 minutes

8 readingsTotal 60 minutes

Introduction and Foreshadowing - Lesson Summary7 minutes
What Makes Technology Successful - Lesson Summary7 minutes
The Three Eras of Automation- Lesson Summary8 minutes
Human Machine Teaming - Lesson Summary7 minutes
AI is NOT New in Government - Lesson Summary7 minutes
Where do we go from here? - Lesson Summary8 minutes
Activity: Envisioning the Impact on Your Organization15 minutes
Quiz Instructions1 minute

6 assignmentsTotal 40 minutes

What Makes Technology Successful - Knowledge Check5 minutes
The Three Eras of Automation - Knowledge Check5 minutes
Human Machine Teaming - Knowledge Check5 minutes
AI is NOT New in Government - Knowledge Check5 minutes
Where do we go from here? - Knowledge Check5 minutes
Weekly Quiz15 minutes

Learn how different types of AI are suited to different tasks and discover practical principles for applying AI effectively within your agency.

What's included

5 videos6 readings6 assignments

5 videosTotal 77 minutes

What's Different Today? - Video19 minutes
The "What" and the "How" of AI - Video13 minutes
Different AI work Differently - Video15 minutes
How does this impact your job? Your Agency? - Video18 minutes
Three Principles for Applying AI at your Agency - Video13 minutes

6 readingsTotal 48 minutes

What's Different Today? - Lesson Summary8 minutes
The "What" and the "How" of AI - Lesson Summary10 minutes
Different AI work Differently- Lesson Summary10 minutes
How does this impact your job? Your Agency? - Lesson Summary9 minutes
Three Principles for Applying AI at your Agency - Lesson Summary10 minutes
Quiz Instructions1 minute

6 assignmentsTotal 43 minutes

What's Different Today? - Knowledge Check5 minutes
The "What" and the "How" of AI - Knowledge Check5 minutes
Different AI work Differently - Knowledge Check5 minutes
How does this impact your job? Your Agency? - Knowledge Check8 minutes
Three Principles for Applying AI at your Agency - Knowledge Check5 minutes
Weekly Quiz15 minutes

Explore real-world examples of how artificial intelligence is improving government operations and delivering measurable value across organizations. Learn how to evaluate AI’s potential impact and identify opportunities to apply it effectively within your own agency.

What's included

4 videos6 readings5 assignments

4 videosTotal 63 minutes

See it in Action: Examples around the World - Video10 minutes
AI can save Federal Agencies ~ 1.2 Billion Hours - Video12 minutes
Measuring the Value from AI - Video25 minutes
How does this Apply to your Agency? - Video17 minutes

6 readingsTotal 60 minutes

See it in Action: Examples around the World - Lesson Summary9 minutes
AI can save Federal Agencies ~ 1.2 Billion Hours - Lesson Summary10 minutes
Measuring the Value from AI - Lesson Summary10 minutes
How does this Apply to your Agency? - Lesson Summary10 minutes
Activity: How Can Gen AI Help?20 minutes
Quiz Instructions1 minute

5 assignmentsTotal 35 minutes

See it in Action: Examples around the World - Knowledge Check5 minutes
AI can save Federal Agencies ~ 1.2 Billion Hours - Knowledge Check5 minutes
Measuring the Value from AI - Knowledge Check5 minutes
How does this Apply to your Agency? - Knowledge Check5 minutes
Weekly Quiz15 minutes

Learn why AI initiatives often struggle to move beyond pilot projects and discover the capabilities needed to successfully implement and sustain AI at scale.

What's included

6 videos7 readings6 assignments

6 videosTotal 89 minutes

Getting Stuck in Pilot Purgatory - Video9 minutes
How Scaling AI is like Bad Driving - Video11 minutes
The Capabilities needed to Scale - Video13 minutes
Why are those Capabilities Hard for Government? - Video22 minutes
Recommendation on How to get the Right Capabilities- Video27 minutes
Final Wrap Up - Video7 minutes

7 readingsTotal 70 minutes

Getting Stuck in Pilot Purgatory- Lesson Summary9 minutes
How Scaling AI is like Bad Driving - Lesson Summary10 minutes
The Capabilities needed to Scale - Lesson Summary10 minutes
Why are those Capabilities Hard for Government?- Lesson Summary10 minutes
Activity: Barriers to Scaling20 minutes
Recommendation on How to get the Right Capabilities- Lesson Summary10 minutes
Quiz Instructions1 minute

6 assignmentsTotal 43 minutes

Getting Stuck in Pilot Purgatory - Knowledge Check5 minutes
How Scaling AI is like Bad Driving - Knowledge Check5 minutes
The Capabilities needed to Scale - Knowledge Check8 minutes
Why are those Capabilities Hard for Government? - Knowledge Check5 minutes
Recommendation on How to get the Right Capabilities- Knowledge Check5 minutes
Weekly Quiz15 minutes

Time to test your Knowledge of the Course Material!

What's included

1 reading1 assignment

Congratulations - Now Keep Learning!

What's included

3 readings1 assignment

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Joe Mariani

University of Maryland, College Park

2 Courses1,517 learners

Offered by

University of Maryland, College Park

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Reviewed on Jun 27, 2026

Great in depth materials and knowledge-base, well set educational presentations by instructors and good analogies to achieve AI context and simple understanding of complex concepts.

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