
Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks
University of Virginia
Skills you'll gain: Design Thinking, Stakeholder Analysis, Journey Mapping, Human Centered Design, Stakeholder Engagement, Design Research, Persona Development, Value Engineering, User Research, Customer experience improvement, Qualitative Research, Strategic Thinking, Job Analysis, Consumer Behaviour, Innovation, Interviewing Skills
★ 4.7 (43) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Leaflet (Software), Data Visualization, Extract, Transform, Load, Interactive Data Visualization, Datamaps, Data Pipelines, Analytical Skills, Data Presentation, Amazon S3, Dashboard Creation, Amazon Web Services, Spatial Data Analysis, Heat Maps, Apache Airflow, GIS Software, Geographic Information Systems, Metadata Management, Technical Documentation, Geospatial Mapping, Cloud Computing
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Power Electronics, Electrical Systems, Electric Power Systems, Electrical Power, electromagnetics, Electrical Engineering, Electrical Safety, Environmental Issue, Environmental Regulations, Technical Standard, Electronic Components, Sustainable Technologies, Semiconductors, Thermal Management, Interoperability, Safety Standards, Control Systems, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Conversion Funnel Analysis, Process Analysis, Web Analytics, Digital Analysis, Process Optimization, Dashboard, Process Design, Customer experience improvement, Driving engagement, Consolidation, Process Improvement and Optimization, Customer Analysis, Key Performance Indicators (KPIs), Business Metrics, Data-Driven Decision-Making, Event Monitoring
Intermediate · Course · 1 - 4 Weeks

Digital Marketing Institute
Skills you'll gain: Marketing Budgets, Customer experience strategy (CX), Customer experience improvement, Cross-Channel Marketing, Digital Media Strategy, Campaign Management, Digital Marketing, Digital Transformation, Marketing Planning, Customer Engagement, Marketing Effectiveness, MarTech, Marketing Strategy and Techniques, Strategic Marketing, Digital Advertising, Integrated Marketing Communications, Digital Marketing Tools, Marketing Channel, Strategic Thinking, Social Media Management
★ 4.6 (10) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Interactive Data Visualization, Data Visualization, Heat Maps, Spatial Data Analysis, Data Visualization Software, Technical Communication, Geospatial Mapping, Data Mapping, Interactive Design, Hypertext Markup Language (HTML), GitHub, Usability, Public Health, Document Management
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Professional Networking, Relationship Building, Goal Setting, Rapport Building, Drive Engagement, Oral Expression, Personal Development, Journey Mapping, Growth Mindedness, Professional Development, Self-Motivation, Self-Awareness, Dashboard, Positivity, Storytelling, Prioritization, Accountability, Persistence, Interviewing Skills
★ 4.2 (6) · Mixed · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Growth Mindedness, Emotional Intelligence, Empathy & Emotional Intelligence, Resilience, Goal Setting, Tenacity, Persistence, Self-Motivation, Personal Development, Creative Thinking, Smart Goals, Creative Problem-Solving, Overcoming Obstacles, Culture, Cultural Diversity, Adaptability, Creativity, digital literacy, Intercultural Competence, Diversity Awareness
★ 4.8 (29) · Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Campaign Management, Personalized Campaigns, Cross-Channel Marketing, Campaign Planning, Email Marketing, Digital Marketing Campaigns, Content Performance Analysis, AI Personalization, Journey Mapping, Social Media Campaigns, Data-Driven Marketing, Advertising Mail, Customer Engagement, Communication Planning, Performance Analysis, Customer Insights, Driving engagement, Marketing Budgets, Marketing Analytics, Power BI
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Life Sciences, Aesthetics, Liberal Arts, Environment, Culture, Biology, Creativity, Systems Thinking, Human Development, Social Studies, General Science and Research, Physical Science, Timelines, Environmental Science, Environmental Issue, Physics
★ 4.7 (441) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Digital Transformation, DevOps, Agile Product Development, Agile Methodology, Business Transformation, Product Development, Team Building, Organizational Development, Team Performance Management, Meeting Facilitation, Discussion Facilitation
Beginner · Course · 1 - 3 Months